Privacy Policy
1. Overview
Clear Front Consulting ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information when you visit clearfrontconsulting.com or request our consulting services.
2. Information We Collect
We collect information you provide directly when submitting our contact or audit request form:
- First and last name
- Business name
- Email address
- Phone number (optional)
- Monthly processing volume range
- Any additional details you choose to include in your message
We do not collect payment card information or financial account details through this website.
3. Analytics
We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects data such as pages visited, time on site, device type, and general location (city/country level). This data is aggregated and does not identify you personally. Google's data practices are governed by the Google Privacy Policy. You can opt out of GA4 tracking by using the Google Analytics Opt-out Browser Add-on.
4. How We Use Your Information
Information you submit through our contact form is used solely to:
- Respond to your audit request and schedule a review
- Communicate with you about our services
- Provide the merchant services consulting you requested
We do not use your information for unsolicited marketing, and we do not add you to any mailing lists without your explicit consent.
5. Information Sharing
We do not sell, rent, or trade your personal information. Your information is kept strictly confidential and is shared only in the following limited circumstances:
- Payment processing partners: When evaluating or placing your business with a payment processor, we share only the information necessary to complete that process — such as your statement and business details — with our ISO and processing partners. This sharing is solely to serve your audit request.
- CRM and scheduling: Contact, audit, and landing page submissions are stored in HubSpot CRM so we can track and respond to your inquiry. If you book a call with us, scheduling is handled by Cal.com. Both providers process this data solely on our behalf to serve your request.
- Legal requirements: If required by law or a valid legal process, we may disclose information as necessary.
Your information is never shared for marketing purposes or sold to any third party.
6. Data Retention
We retain your contact information for as long as needed to fulfill the purpose for which it was collected or as required by applicable law. You may request deletion of your information at any time by contacting us through our contact form.
7. Security
We take reasonable precautions to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact
Questions about this policy or your information? Use our contact form.